Terms and Conditions

1. Introduction

Welcome to greenteaHAWAII! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website and placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

2. Ordering and Payment

• By placing an order on our website, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, or fraudulent activity.
• Payment for orders is accepted through the methods specified on our website.

3. Shipping and Delivery

• We strive to deliver your orders in a timely manner, but delivery times may vary due to factors beyond our control.
• Shipping costs and delivery options are specified on our website.
• You are responsible for providing accurate shipping information. We are not liable for any issues arising from inaccurate or incomplete information provided by you.

4. Cancellation and Returns

• Cancellation Policy: You may cancel your order within 24 hours of placing it. Contact our customer support at [customer support email/phone] to request a cancellation.
• Return Policy: We offer returns and exchanges for damaged or defective products. If you receive a damaged or defective product, please contact us within 7 days of receiving it, along with photos and a description of the issue. We will provide further instructions for the return or exchange process.
• Refunds: Refunds will be issued for eligible returns within 7 days of receiving the returned product. Refunds will be processed using the original payment method.

5. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

6. Intellectual Property

All content on this website, including but not limited to text, images, graphics, and logos, is the property of [Your Green Tea Store] and protected by applicable copyright and intellectual property laws.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Hawaii. Any disputes arising from the use of our website will be subject to the exclusive jurisdiction of the courts in Hawaii.

8. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective upon posting to our website. It is your responsibility to review these terms periodically.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at chris@greenteaHAWAII or call (866) 960-1548.